FAQ
Got more questions? Just drop us a note in the CONTACT page or CHAT below...we will get right back to you!
1-800-796-5701
ARE ALL CANNABIS PRODUCTS YOU OFFER HEMP-DERIVED?
Yes, 100% of the products we distribute to our retail partners conform to the Farm Bill of 2018 and are independently lab tested for accuracy, quality and potency.
IS THERE A MINIMUM ORDER?
We ask that all wholesale orders be above the $500 mark for FREE SHIPPING. Otherwise, we will attach a flat $25 fee for shipping. Apparently, the only thing in life that is certain is death, taxes and UPS upping their annual surcharge fees. If you need help planning out your orders so that you incur no shipping charges, please just let us know...we are all about saving on shipping charges!
First orders have no minimum and ship FREE!
WHAT IS YOUR SHIPPING POLICY?
We typically ship orders SAME-DAY. That being said, there are numerous issues in the COVID/Post-COVID(ish) world. We carry a large inventory of all the products that we offer so the majority of the time we will have what you order in stock or know when what you ordered will be restocked.
DO YOU GUARANTEE YOUR PRODUCTS?
100%. We guarantee our products will sell in your store or we will
buy them back from you as long as they still have 6 months left
prior to expiration. From a quality standpoint, we guarantee them
to be the most accurate in potency, quality and availability or your
money back.
WHATS UP WITH THE "<0.01% THC" LABEL ON SOME OF THE PRODUCTS?
Great question! In order for these products to be sold in ALL 50 states, labeling of hemp products must comply with ALL 50 states' regulations on labeling. It so happens that CA requires this on the packaging. THIS DOES NOT mean that there is THC in the product, there isn't. It just has to be there.
DO YOU HAVE PROMO CODES I CAN USE?
Make sure to watch for our emails and CBD News! They are typically at the end or spread around each section.
WHAT IS YOUR POLICY ON RETURNED CHECKS?
$50 FEE, we don't like them.
WHEN CAN I EXPECT TO RECEIVE MY ORDER?
1-800-796-5701
TERMS & CONDITIONS OF USE::
All orders placed are business-to-business wholesale only. Everyone must be 21 years or older to order or use these products. These products will be offered to the public through retail channels with proper child-resistant packaging. This (these) product(s) should be used (or advised to be used) only as directed on the label. Hemp products should not be used if you are pregnant or nursing. Consult with a physician before use, especially if you have a medical condition or use prescription medications. A doctor's advice should be sought prior to using any of these products.
These products may affect blood pressure, heart rate, and/or intra-ocular pressure in some people. As a precaution, you should not take this product if you need to pass a urinalysis seeking cannabis use. Products on this site contain a value of 0.3% THC or less as required by federal law to be considered hemp*. USE RESPONSIBLY. DO NOT DRIVE OR OPERATE ANY MACHINERY WHILE USING THIS PRODUCT. DO NOT TAKE MORE THAN THE AMOUNT RECOMMENDED BY YOUR DOCTOR. All products are guaranteed to sell within the expiration time frame**.
BACK-ORDER POLICY: We always ship an order with the items in stock and backorder anything we have on the way to us (this is rare). If we know the items will arrive within two days, we will ship the entire order upon arrival. Anything shipped on backorder after the initial order is shipped will be shipped FREE. **We require full credit returns to occur prior to six months to expiration. Full credit will be applied to returns within six months. For each subsequent month, there will be a 20% rolling credit deduction all the way to 0% credit at the month prior to the expiration date. Any-and-all products sold on a CLEARANCE or “Blowout sale” (or at 40%+ discount) are not available for return. All accepted returns will result in an invoice credit toward customer’s next order.
All independent analysis reports (Certificates of Analysis aka “COAs”) are provided and performed by order of the manufacturer of any specific product offering on this web site. Cardinal Bay Distribution, LLC cannot be responsible for inaccuracies in Certificates of Analysis performed outside of the purview of Cardinal Bay Distribution, LLC. None of these products have been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.
These statements have not been evaluated by the FDA. By utilizing this web site to order and subsequently ordering, customer (customer is the company or individual placing the order) acknowledges the specific products ordered are nominally legal in customer's jurisdiction. *Customer acknowledges that Cardinal Bay Distribution, LLC is a distribution partner and does not manufacture, alter, or package anything Cardinal Bay Distribution, LLC distributes and cannot be held responsible for discrepancies or inaccuracies in labeling. By using this site and placing an order, you agree to follow the Privacy Policy and all Terms & Conditions herein.
RETURN POLICY: All products are 100% Guaranteed to sell within the expiration time frame. We require full credit returns to occur prior to six months to expiration. Full credit will be applied to returns within six months. For each subsequent month, there will be a 20% rolling credit deduction all the way to 0% credit at the month prior to the expiration date. Any and all products sold on a Blowout sale (or at 40%+ discount) are not available for return.
